Encircled | Strategize  brand strategy and redesign website homepage

ROLE
Brand and communications Specialist
SERVICE
Brand Strategy
Website Content Creation
Web design
TOOLS
Figma
Miro

Overview: Revamp the homepage to effectively communicate unique value proposition

Encircled, a slow fashion brand discovered on a job board, deeply resonated with my values of sustainability and timeless fashion.

However, my initial experience navigating their website left me feeling lost, struggling to grasp what set them apart and justified the higher price point.

To address this, I took the initiative to embark on this conceptual project. The goal was to develop a brand strategy and revamp the homepage to effectively communicate Encircled's unique value proposition and resonate with the target audience.

Objective: Reinforcing the unique value of Encircled to address audience's concerns on the homepage

Based on the research, the identified problem is that people appreciate slow fashion but the price leaves them hesitant.

Therefore, the revamp is aimed at reinforcing the value of Encircled and allow the target audience to identify it quickly on the website homepage.

My Approach

  • Comprehensive Research: Understood the business and conducted secondary research to understand what target customers think about slow fashion and what deter them from buying slow fashion product
  • Brand Strategy Development: Crafted a compelling key message and values specifically tailored to resonate with the target audience.
  • Redesign the Homepage: Redesign the website homepage, from content to UI design to bring the brand strategy to life
HIGHLIGHT OF MY DESIGN PROCESS

1. Research and the problem statement

I conducted online secondary research to comprehend people's perceptions of slow fashion and their inclination to purchase slow-fashion products.

Some interesting findings show that

People are increasingly intersted in slow fashion or ethnical fashion

59%
aged 16-25 would like to know how their clothes are manufactured (Heuritech, 2022)
63%
agreed they were concerned about the social implications of the fast fashion industry
(Sheffield Hallam University, 2022)
48%
they were concerned about the fast fashion industry's environmental implications
(Sheffield Hallam University, 2022)

However....

only 16%
could name a brand which made sustainable clothing(Sheffield Hallam University, 2022)
Price
is the biggest barrier to sustainable clothes shopping, followed by lack of knowledge, lack of choice, lack of aesthetic choice, scepticism over business transparency, and social desirability (Sheffield Hallam University, 2022)

What does the research mean?

The biggest problem appears as the gap between awareness and action:

People appreciate slow fashion but the price leaves them hesitant

2. Brand Strategy Development

As the primary concern revolves around pricing, I began brainstorming ways to convince the target audience that Encircled clothing offers value surpassing its cost.

I utilized Maslow’s hierarchy of needs to identify how Encircled can demonstrate that its values align with the priorities of the target audience.

Read my analysis

Maslow's levels of needs

Analyzing the hierarchy of needs, it becomes evident that Encircled's clothes can contribute to fostering higher self-esteem and facilitating self-actualization

With that, I developed the key message: 'Dedicated to sustainable and slow fashion, Encircled's clothing is an investment, not a cost.' I aim to ensure that the target audience clearly understands that purchasing Encircled’s clothing brings them great value.

Read the key message house

Key message
Dedicated in sustainable and slow fashion, Encircled's clothing is an investment, not a cost.
Key values in support of the key message
1.
Durable and comfortable:
Encircled's clothing is made with ethical fabrics that are wonderfully soft, fade resistant and drape beautifully on all body types.
2.
As a certified B Corp, Encircled is beyond selling clothes to support the labour market and environment.
Encircled focuses on a triple bottom line of purpose, people and profit to meet the rigorous standard for social and environmental responsibility.
3.
As the very few locally made apparel brands qualified as a certified B Corp, Encircled is leading the trends towards slow fashion amongst the heightening awareness among slow fashion.

3. Redesign the website homepage, from content to UI design

To convey the message and influence behaviors and thinking, content plays a crucial role. I began by establishing content guidelines before delving into any design tools.

Review the content skeleton

A content skeleton of the website created based on the brand strategy

After that, I proceeded to design the home and translate the content guidelines into visuals. I retained their brand colors and some elements, as I believe they are visually effective, to be honest.

*I only used some product images from the original website where necessary, other images are credited to Unsplash.

Before
The appearance of the current Encircled's website
After
The redesigned homepage of Encircled according to the new brand strategy