Spot patterns in customer behaviour and performance data that reveal where growth is being won or lost.
Translate those findings into messaging, campaigns, journeys, and experiments that move the business forward.
I found the growth opportunities hidden across customer behaviour and campaign performance, then built a lifecycle system that generated recurring revenue and removed repetitive work.
I identified search behaviour and website trust as the highest-leverage growth opportunities, then rebuilt the digital journey into a consistent source of qualified inbound demand.